Fuelbox Industrial^® Privacy Policy

Effective Date: January 1, 2024

Last Updated: April 15, 2025

At Fuelbox Industrial (“Fuelbox,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the information you provide when visiting our website, www.fuelboxindustrial.com (the “Site”), or interacting with us through other channels. By using our website or services, you agree to the practices described below.

1. Information We Collect

We may collect both personal and non-personal information to better serve your needs and improve our services.

Personal Information

You may voluntarily provide us with personal information when you:

• Place an order  
• Create an account  
• Subscribe to email updates  
• Contact customer service  
• Download digital content or request a quote  

This may include:

• Name  
• Company name  
• Email address  
• Phone number  
• Billing and shipping address  
• Payment information (processed via secure third-party platforms)

Non-Personal Information

When you browse our website, we may automatically collect:

• IP address  
• Browser type and version  
• Device type  
• Pages visited and referring websites  
• Time spent on pages

2. How We Use Your Information

We use collected information to:

• Process and fulfill your orders  
• Communicate about your account or transactions  
• Send updates, offers, and newsletters (with your consent)  
• Improve our website, services, and customer experience   
• Prevent fraud and ensure data security

3. Email Marketing & Mailchimp

Fuelbox Industrial uses Mailchimp to manage and send email communications. When you opt in to receive emails, your contact details are securely stored within Mailchimp’s platform. Mailchimp does not use your information for its own purposes and complies with data privacy laws.

You may unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.

Mailchimp’s Privacy Policy: 

https://www.intuit.com/privacy/statement/

4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to enhance user experience and analyze website performance. Cookies help us:

• Recognize repeat visitors  
• Save login/session preferences  
• Analyze site traffic and interactions  

You can adjust your cookie preferences through your browser settings.

5. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties who help us operate our business and website, such as:

• Payment processors  
• Shipping and logistics providers  
• Email marketing platforms (like Mailchimp)  
• Customer service and CRM providers

We only share what’s necessary to perform their services and require that these parties maintain the confidentiality and security of your data.

6. Data Security

We take reasonable steps to protect your personal information, including:

• SSL encryption for secure data transmission  
• Secure payment gateways  
• Restricted internal access to personal data

However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Choices

You have the right to:

• Access, review, or correct your personal information   
• Opt out of marketing communications at any time   
• Request deletion of your data (subject to recordkeeping and legal requirements)

To make a request, please contact us using the information in Section 9 below.

8. Your California Privacy Rights (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• Right to Know – Request information about what personal data we collect and how we use it  
• Right to Delete – Request the deletion of your personal information  
• Right to Opt-Out – Opt out of any sale of personal information (we do not sell data)  
• Right to Non-Discrimination – You will not be penalized for exercising your privacy rights

To exercise your rights, contact us using either of the methods below:

📧 Email: sales@fuelboxindustrial.com

📬 Mailing Address:   

Fuelbox Industrial

P.O. Box 1330  

Lake City, Florida 32056

We will respond to your request within the timeframes required by law. We may need to verify your identity before processing requests.

 9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content or privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.

10. Children’s Privacy

Fuelbox Industrial does not knowingly collect or solicit personal information from anyone under the age of 13. If we discover that we have collected personal information from a child without verified parental consent, we will delete that information as quickly as possible.

 11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted to this page with the “Last Updated” date shown at the top. We encourage you to review this policy periodically to stay informed of how we protect your information.

12. Contact The Fuelbox Team

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

📧 Email: sales@fuelboxindustrial.com

📞 Phone: (904) 685-9323

📬 Mailing Address:   

P.O. Box 1330  

Lake City, Florida 32056  

🌐 Website: https://www.fuelboxindustrial.com